Tracking number not recognised
Asked by Neil Goodwill |
0
I bought an item from AliExpress, the sellers name LZQLY Online Store. They shipped it on Feb. 13th 2022 with a DHL tracking number 7000890154. When going onto the DHL site I get the message 'Sorry your tracking attempt was not successful, please check your tracking number'. I have similar reply from China Post. LZQLY Online Store does not reply to my messages. AliExpress does reply, but to date have been no help. Please can you explain this lack of tracking info?
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1 Answer(s)
There is no tracking information for it at present. Possible reason is the sender just gave you a tracking number but hasn't shipped it.
You'd better contact the seller to confirm for the reason.