China Post: 86 10 11185 EMS: 86 10 11183

tracking number LZ681255588CN

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Hello I am waiting for an order with tracking number LZ681255588CN it has been too long. I have paid it and you keep it in your Post Office can you explain to me the reason? I am waiting for your answer to the email [email protected] Do you keep it there from 21/04/2021 why? I have paid for this package and I am losing my money

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3 Answer(s)

user
Hi GIANNA EFENTAKI,

It could't be left China and was returned back to Zhengzhou city where the seller is located. You couldn't get it. Don't wait for more days. You need to contact the seller to give you a solution (refund you or send it again to you) as soon as possible.
user
seller not responding
user
Hi Sugiri Handoko,

If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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