China Post: 86 10 11185 EMS: 86 10 11183

Tracking number LZ653647075CN

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I received an email from Cuxxee advising that my purchased item was despatched and was sent through EUB with the above tracking number. The email showed that the parcel was addressed to my name, Paul Ottaway, at my address, 10 Poznan Crescent Hackham West South Australia 5163. I have been following the progress of my parcel online through EUB and today my parcel is showing as having been delivered on 26 February to Wetherill Park NSW. That's not where I live. Where's my parcel, and when is it going to be delivered to me?

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1 Answer(s)

user
Hi Paul Ottaway,

In general, if it's not delivered to your address, you need to contact the seller to ask if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. If all are right, you need to contact Australia Post to reflect the problem and check it for you as soon as possible. The seller should give you a solution at last if you couldn't get it.

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