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tracking number Expired

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I ordered a cardigan on January 30th 2020. I’ve been emailing the vendor since the end of February. They keep saying the flight to US was cancelled so it is going to take longer. They keep saying if I don’t receive I will get a refund. I keep asking for a refund but then they say it’s been sent out but the flight was cancelled etc etc. The tracking number is LW529430075CN

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1 Answer(s)

user
Hi Bella,

It usually takes about 30-60 days to have update showing it arrives in the US after it was delivered to air transport. As it has been over two months, it's not normal. You need to contact the seller as soon as possible to get refund.

Number: LW529430075CN
Package status: Expired
Country: China -> United States
2020-03-02 12:07, Hangzhou, delivered to air transport
2020-03-02 06:06, Hangzhou, away from hangzhou International Processing Center, the next stop "Hangzhou Exchange Station"
2020-03-01 14:47, Hangzhou, Hangzhou International Processing Center has been exported directly sealed
2020-02-28 20:36, Hangzhou, hangzhou Canshan Processing Center
2020-02-28 18:12, Hangzhou City, leaving the "Hangzhou City Arch Villa" and the next stop , Hangzhou Kanshan Processing Center
2020-02-28 13:49, Hangzhou City, "Hangzhou City Arch Villa Collection And Investment Department" has received

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