Tracking number

Asked by Brent | 4/12/2019 1:38:34 PM

I ordered a parcel off Amazon:
Tracking info provided by Shanghai HOHO Industry Co.,Ltd
Delivery By EUB
Tracking ID: LL011413921CN

I type that in here and I do not see anything - why?
I used to. This was ordered a month ago, March 6th (within the 120 days your website says).
This parcel was transferred from you to UPS. When I tracked this before, your site provided a UPS tracking number. I cannot pick up the package without this tracking number.

This is a very frustrating experience with your service.

You may get the answer from the following articles:

How do I track a package from China?

Why is my package stuck in transit for so long?

Why can't I track my China Post package?

1 Answer(s)

Daisy | 4/13/2019 4:48:19 AM Reply

Hi Brent,

There is no tracking information for this tracking number. If it's sent by EUB, it should could be tracked. You'd better contact the seller to ask for the reason.

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