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tracking not working

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I have been trying to use your tracking website to track a small package from China but it doesn't work.
The section where I am supposed to enter the tracking number will not go "live" so I can't enter the number.

You may get the answer from the following articles:

3 Answer(s)

user
Which browser you use? There may be browser compatibility problem for the tracking tool.

You can tell me your tracking number here. I'll help you track.
user
I am using Google chrome.
The number is :- LX716113698CN

tHANK YOU.
user
Hi terry smith,

Thank you for your feedback. I'll inform the technic to check it.

Here is the tracking result for your package. It left China on Jan. 30 is on the way to UK now. There will be further update when it arrives in your country. As it's sent by using e-packet, it usually takes 15-30 days to reach. Wait patiently.

2018-01-30 20:49 Jinhua, leave Jinhua to London Heathrow Airport air hub
2018-01-29 21:22 Jinhua, reach the Yiwu processing center.
2018-01-29 20:32 Jinhua, has left Yiwu Qingkou Courier station, sent to Yiwu
2018-01-29 18:51 Jinhua, Yiwu Qingkou Courier Station received

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