China Post: 86 10 11185 EMS: 86 10 11183

Tracking not working

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Hi I have a package from china that I am expecting in Canada. The tracking number is FAREX2112019522YQ. Can you please tell me where it is? When I paste the number in your tracking tool it says it's in the wrong format.

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Hi,

My tracking number is: EV961948478CN
I'm emailing because there haven't been any updates on my package for 9 days, and it hasn't updated to say that the airline has received it/shipped it. It was posted 10 working days ago, so I'm a little worried as your website says that to Europe, you expect it to take 5 working days, or at most 3-7, but it has been longer than that....

Do you have any other updates please?

Thank you

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