Tracking not updated in 17 days
Asked by Sofia |
0
Hi, my package (UT790498872TH) has not been updated in 17 days. It has said it is in the sorting facility on 3/10 and now it is 3/27 with no update. I do not know how to track it down or what the reason is for the delay.
Please help me get an update.
Thank you.
Please help me get an update.
Thank you.
You may get the answer from the following articles:
1 Answer(s)
It's stuck in China now. You need to let the receiver in China to contact Cainiao Logistics to check what happens to it as soon as possible.
UT790498872TH:
2023-03-10 10:56 Arrived at destination country/region sorting center, Carrier note: Arrive at sorting center in destination country
2023-03-10 10:56 Import customs clearance complete, Carrier note: Import clearance success
2023-03-10 10:56 Received by local delivery company, Carrier note: Arrive at destination country
2023-03-07 12:00 Arrived at linehaul office, Carrier note: Airline arrived at destination country
2023-03-02 15:10 Departed from transit country/region, Carrier note: Airline departed from transit or district country
2023-03-02 15:09 Accepted for transportation by postal service, Carrier note: Post office collection
2023-03-01 10:01 Arrived in transit country/region, Carrier note: Airline arrived at transit country or district
2023-02-25 22:36 Departed from departure country/region, Carrier note: Airline departed from original country
2023-02-25 15:05 Leaving from departure country/region, Carrier note: Leaving from departure country/region
2023-02-21 04:46 Arrived at departure transport hub, Carrier note: Arrived at departure transport hub
2023-02-19 02:27 [Fenggang Town] Departed from sorting center, Carrier note: Outbound in sorting center
2023-02-18 23:18 [Fenggang Town] Processing at sorting center, Carrier note: Inbound in sorting center
2023-02-18 20:03 Received by logistics company, Carrier note: Accepted by carrier