Tracking not responsive
Asked by Anamika |
0
The tracking status shows that the parcel has cleared Singapore customs, however, no other information is available to check on further update in Singapore. No forwarded tracking no. or any other information
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1 Answer(s)
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You need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation about it. If you couldn't get it in time and the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.