Tracking not providing updates

Asked by Jiiipy | 6/11/2020 6:56:25 PM

My order has not received any updates since May 14, 2020 but the item was said to be en route to Canada. My order number is LZ072890505CN

You may get the answer from the following articles:

How do I track a package from China?

Why is my package stuck in transit for so long?

Why can't I track my China Post package?

1 Answer(s)

Daisy | 6/13/2020 2:36:40 AM Reply

Hi Jiiipy,

It's in transit to Canada now. It usually takes about 30-60 days to have update showing it arrives in Canada after it was delivered to air transport. You'd better wait for more days to get update. If there is no update in two months, you need to contact the seller to get a solution as soon as possible.

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