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Tracking no: AQ026271938CN

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The tracking status says that my item was delivered on 08/07/2023 however we were on holiday at that time and there was nobody at home to take it. I’m home now and there is no parcel and no note to say that they have attempted to deliver it. What can I do now?

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1 Answer(s)

user
Hi Dave Bernstein,

According to the tracking information, AQ026271938CN was delivered on July 8. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Number: AQ026271938CN
Package status: Delivered (25 Days)
Country: China -> United Kingdom
2023-07-08 17:29 【Delivered】UK, delivered
2023-07-04 16:20 Arrive at the Local Mail Processing Centre, County durham, Chester - Le - Street, DH2 3lz UK, Express Arrival Centre
2023-06-26 15:20 Leave overseas [customs clearance completed], Customs clearance completed UK, express leave the processing center
2023-06-24 17:25 The import customs keep it for inspection in the UK, and the express arrives at the processing center
2023-06-23 16:35 Arrive overseas [UK Customs], Customs clearance is in progress UK, Express arrival at the processing center
2023-06-22 15:20 Arrive at United Kingdom Airport, arrive at the United Kingdom Airport, express arrival processing center
2023-06-20 22:15 Customs clearance completed to the transshipment country UK [in transit] China, mail international transportation in transit
2023-06-19 19:29 The mail arrives at the processing center of the place of delivery [customs clearance] China, and the express arrives at the processing center
2023-06-17 17:25 Leave processing center China, international mail transportation is in transit
2023-06-17 15:29 Arrive at processing center China, mail international transportation is in transit
2023-06-16 16:25 Leaving the [Shanghai processing center] has been exported and sealed to China, and the express mail has left the processing center
2023-06-15 14:29 Arrive at [Shanghai Processing Center] Shanghai, Express arrives at the processing center
2023-06-14 21:25 Leave [Wenzhou Processing Center], the next stop [Shanghai Processing Center], Departed from post office Wenzhou, express mail leave the processing center
2023-06-14 19:25 Arrive at [Wenzhou processing center], Arrived to post office Wenzhou, express arrival at processing center
2023-06-13 17:52 Wenzhou City, [Wenzhou International Company Direct Lucheng Business Department] has been received and sent

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The tracking status says that my item was delivered on 08/07/2023 however we were on holiday at that time and there was nobody at home to take it. I’m home now and there is no parcel and no note to say that they have attempted to deliver it. What can I do now?

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