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tracking No AM096080215CN

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Tracking shows that 11/10/2023 package was delivered successfully to addressee BUT I am the addressee and I was not home that day and I DO NOT HAVE IT. Please advise exactly what was done and where my package actually is and what will be done to fix the problem.

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1 Answer(s)

user
Hi Lynette McNab,

It was delivered to Richmond,New South Wales 2753 on October 11. If you don't get it, you need to contact the seller to ask for the new tracking number in Australia. Then, use the number to check with Australia Post. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Order number: AM096080215CN
Package status: Successfully received (15 days)
Country: China -> Australia
2023-10-11 09:51 Richmond,New South Wales 2753, Already delivered
2023-10-09 03:49 Richmond,New South Wales 2753, out for delivery
2023-10-06 03:37 New South Wales DISTRIBUTION CENTER, the shipment is being transshipped within the country
2023-10-05 21:39 New South Wales DISTRIBUTION CENTER, the shipment is being transshipped within the country
2023-10-04 03:33 New South Wales DISTRIBUTION CENTER, the shipment is being transshipped within the country
2023-10-03 22:24 New South Wales DISTRIBUTION CENTER, the shipment is being transshipped within the country
2023-10-03 20:48 New South Wales DISTRIBUTION CENTER, the shipment leaves the processing center
2023-10-03 11:16 New South Wales DISTRIBUTION CENTER, express delivery processing center
2023-10-02 02:14 AU, customs clearance in destination country completed [AU]
2023-10-01 04:26 AU, the express arrives at the customs [AU] and is waiting for customs clearance
2023-09-30 16:34 AU, arrival
2023-09-30 03:32 Shenzhen City, Departure
2023-09-29 12:35 Shenzhen City, Carrier Received
2023-09-26 18:01 Changsha City, China Post has received the mail
2023-09-26 18:01 Changsha City, customer handover

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