TRACKING N. AM214903363CN

Asked by SABINA MARSEGLIA | 1/17/2024 11:54:30 AM

ON YOUR SITE YOU SAY THAT YOU DELIVERED THE PACKAGE ON JANUARY 12TH TO THE ADDRESS INDICATED, BUT IN REALITY WE NEVER RECEIVED ANYTHING. CAN YOU LET ME KNOW WHERE MY PACKAGE IS?

You may get the answer from the following articles:

How do I track a package from China?

Why is my package stuck in transit for so long?

Why can't I track my China Post package?

1 Answer(s)

Daisy | 1/20/2024 4:03:53 AM Reply

Hi SABINA MARSEGLIA,

It was delivered to Milano 20135 on Jan. 12. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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