The only tracking info I can get through tracking is that it is in transit. What does that mean, it doesn't take over a month to fly from China to the US. It is suppose to be in the hands of USPS yet they can't give me any information on this order. I just want to know where this order is and when I can expect delivery. When I placed the order delivery was 15-20 days.
If this order is not on it's way I want it cancelled.

Order:
Hi.
On April 17th I placed an order on an international shipping website. As of today May 21, I still do not receive the package. The order tracking website has not been updated since May 1, that is, 20 days ago ... The company does not answer me. Here in Spain they do not know anything either,
Can you tell me where my order is? When will they arrive?
Other international orders made later have already reached me a few days ago.
I await your quick response with a SOLUTION
a greeting

Order: RE063216754CN
Hi.
On April 17th I placed an order on an international shipping website. As of today May 21, I still do not receive the package. The order tracking website has not been updated since May 1, that is, 20 days ago ... The company does not answer me. Here in Spain they do not know anything either,
Can you tell me where my order is? When will they arrive?
Other international orders made later have already reached me a few days ago.
I await your quick response with a SOLUTION
a greeting