My package has been in Xiamen EMS since 2020-04-29. The vendor can't really do much about it or so she claims. Can you unstick it or tell me when to expect it, please?

Thank you.

Dear Sir/Madam
China Post tracking number: UJ294384789CN This item has not been delivered to the airport despite the item being purchased on 11 April 2020. Please can you tell me the status of my item and when this will be delivered to my address in England? Many thanks.

Xiamen, planning to deliver air transport
2020-04-15 14:42

Xiamen City, arriving at Xiamen Aviation Processing Center
2020-04-15 14:39

Xiamen City, leaving Xiamen International Processing Center, the next stop , Xiamen Aviation Processing Center
2020-04-15 10:57

Xiamen City, Xiamen International Processing Center has been exported directly sealed
2020-04-14 23:25

Xiamen City, leaving xiamen international bag processing center, the next stop "Xiamen International"
2020-04-14 13:25

Xiamen City, Xiamen International Small Bag Processing Center has received, agent: Li Jinxuan
2020-04-11 17:36

Logistics order created

My package has been sitting at Shanghai since 5/5/20 and it’s now 5/18/2020. The seller promise delivery on 5/4/20. I haven’t received any updates since. I order the same product twice from China. I received one but not this one. What’s taking this order so long and why is it just sitting at the delivery station in Shanghai. I need an update?! (Tracking LY069443989CN)