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Tracking displays goods delivered but goods not received

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Tracking list displays that packet was delivered 9 days ago but goods never arrived. I kindly request proof of delivery or name of the italian courier used for the delivery. Kind regards

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1 Answer(s)

user
Hi Felice Giannone,

If it shows delivered but you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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