Hi merio gabriele,

It's sent by a slow way of China Post. China Post doesn't provide full tracking service for it. You may couldn't get update now. It usually takes about 60-90 days to be delivered. If you couldn't receive it in time, you need to contact the seller to reflect the problem and get a solution as soon as possible.

Number: CP518948669CN
Package status: In transit
Country: China -> Italy
2024-10-21 05:09 The plane arrives at the port, the plane arrives at the port (arrival at the transit point)
2024-10-20 22:28 Airline departure
2024-10-19 14:21 Airlines receive
2024-10-18 09:23 Guangzhou City, handed over to the carrier for transportation
2024-10-17 17:35 Guangzhou City, the email has left [Guangzhou International Exchange Bureau] and is being sent to the next stop.
2024-10-17 09:04 Guangzhou City, delivered to export customs
2024-10-17 09:04 Guangzhou City, [Guangzhou International Exchange Bureau] has been exported directly
2024-10-17 09:03 Guangzhou City, Export Customs/Release
2024-10-16 21:48 Guangzhou City, the mail arrived at [Guangzhou International Exchange Bureau]
2024-10-16 10:27 Shenzhen City, delivered to export customs
2024-10-16 10:26 Shenzhen City, Export Customs/Release
2024-10-15 18:11 Shenzhen City, the mail has left [Shenzhen Postal District Center Mail Processing Center] and is being sent to the next stop.
2024-10-15 17:54 Shenzhen City, your email has been reviewed by EU Customs and sent to the next step for processing.
2024-10-15 17:21 Shenzhen City, the mail has left [Shenzhen Xinqiao Post Office] and is being sent to [Shenzhen Center]
2024-10-15 11:12 Shenzhen City, according to the requirements of EU Customs, your mail is being pre-declared (from October 2, 2023, all air items entering the EU must be pre-declared)
2024-10-15 10:57 Shenzhen City, China Post has received the mail

Dear Margherita, thank you so much for your kind reply!
Unfortunately the package contains a Christmas tree to decorate and if it doesn't arrive in time for the Christmas holidays it will be of no use!!
So you say it is still in transit to Italy or has it arrived in Italy and still needs to be processed? 32 days have passed... thank you so much

Hi merio gabriele,

I suggest you open a dispute to get refund in time. It's still in transit and hasn't arrives in Italy.