Tracking

Asked by franksanchez14 | 10/27/2023 5:12:13 AM

I cannot track my package that I ordered a long time ago. It is a gift. Please help.
Thank you

You may get the answer from the following articles:

How do I track a package from China?

Why is my package stuck in transit for so long?

Why can't I track my China Post package?

1 Answer(s)

Daisy | 11/1/2023 12:09:58 AM Reply

Hi franksanchez14,

If you don't get it in time, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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Tracking issue (1 reply)

Hi I ordered an item which was shipped on 25th March and given tracking number LZ758839089CN but there is no tracking information still from any tracking source site. Can you tell me why please? Is it a genuine tracking number? Thanks

Tracking

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1 Answer(s)

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