Tracking

Asked by stellamrw | 6/22/2023 2:46:43 PM

Tracking stated that order were delivered but it wasn't delivered to my home only have one mean of email communications which isn't helpful

You may get the answer from the following articles:

How do I track a package from China?

Why is my package stuck in transit for so long?

Why can't I track my China Post package?

1 Answer(s)

Daisy | 6/25/2023 1:12:55 AM Reply

Hi stellamrw,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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Tracking

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