Hi natg752008,

According to the tracking information, AM695596370CN was delivered on March 1. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Number: AM695596370CN
Package status: Delivered
Country: China -> Canada
2025-03-01 17:14 Delivered【Gatineau, J8R 2C4】, has been submitted
2025-02-27 04:21 Dispatching【Gatineau, J8R 2C4】, Delivery
2025-02-24 08:05 Departure from Processing Center【Gatineau, J8R 2C4, Express delivery departure processing center
2025-02-20 23:45 Arriyal at Processing Center【Gatineau,J8R 2C4】, Express delivery arrival processing center
2025-02-18 17:39 In Transit【Gatineau】, express delivery is being shipped in China
2025-02-15 21:01 Arrival at 【CA】, Arrival
2025-02-14 01:37 In Transit【Shenzhen】, express delivery is being transported in China, trunk line transit
2025-02-13 13:28 Departure from [Shenzhen], departure
2025-02-11 21:52 Received by Carrier 【Shenzhen】, carrier receiving
2025-02-11 09:40 Customs Clearance Completed【Shenzhen】, Export customs clearance completed【Customs Clearance Completed【Shenzhen】】
2025-02-09 23:22 Departure from Processing Center [Changsha], Express delivery departure processing center [Departure from Processing Center [Changsha]]
2025-02-09 15:38 Arrival at Processing Center [Changsha], Express delivery arrival processing center [Arrival at Processing Center [Changsha]]
2025-02-08 21:08 Departure from Processing Center [Changsha], leave the collection and delivery point [Departure from Processing Center [Changsha]]
2025-02-08 19:23 Changsha City, China Post has collected mail