Tracing says délivrés, luxembourg is post says no incombe in luxembourg

Asked by Diane Friederici | 7/4/2022 1:06:14 AM

Hello, my parcel with thé tracing number AS810838363CN has been declared delivered, however I didnt get it, and the Luxembourgish Post says the package has never Been in Luxembourg. Could you please help me find the package ?

1 Answer(s)

Daisy | 7/4/2022 1:39:46 AM Reply

Hi Diane Friederici,

According to the tracking information, AS810838363CN was delivered on June 28. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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