I need to return package for a refund. Item was not as described and I am not giving as a gift as intended due to the way it looks. Please provide refund process and the method to be used for return. Thank you.
Good afternoon I would like to know if possible where my order is (LL877679569CN) when tracking it in the website it reads something as "security return" and it hasnt left China yet so I am quite worried as I need it for Christmas (I live in Spain)