China Post: 86 10 11185 EMS: 86 10 11183

They will not refund shipping fee for returned package

|

EV038714942CN
My package returned but they will not refund shipping fee. Give me a phone number to complaint them. Huludao China post is too rude. My package returned back without reason in Beijing.

1 Answer(s)

user
Hi Samaneh,

It couldn't pass the customs check and was returned back. There should be problem for the item. If you are the receiver, you need to require the sender to refund you in time.

Order number: EV038714942CN
Package status: Possibly abnormal (69 days)
Country: China -> Iran
2023-09-01 09:07 China, Cancel item export
2023-08-29 11:11 China, Record item reason for retention by customs (Otb)
2023-08-28 23:30 China, Send item abroad (EDI-received)
2023-08-25 22:17 China, Insert item into bag (Otb)
2023-08-25 22:15 China, Return item from customs (Otb)
2023-08-25 19:19 China, Send item to customs (Otb)
2023-08-25 19:15 China, Receive item at office of exchange (Otb)
2023-08-24 09:42 China, Return item from customs (Otb)
2023-08-24 09:14 China, Send item to customs (Otb)

Related Questions

They will not refund shipping fee for returned package (1 reply)

EV038714942CN
My package returned but they will not refund shipping fee. Give me a phone number to complaint them. Huludao China post is too rude. My package returned back without reason in Beijing.

package stuck in transit, company refuses refund (3 replies)

Hello,

I have previously enquired on this platform about my package, LA101146296CN, which has been in transit at Foshan Shipping Centre for 45 days.

I had since gotten a reply from Daisy, saying: According to the latest tracking information, it will be returned back. You need to track it in the following days to see if it will be returned to the seller or sent again. If it's back to the seller or stuck there for a long time, you need to contact the seller to give you a solution or open a dispute on AliExpress to get refund as soon as possible.

I had contacted the company, neonbite, but they replied that there is nothing they can do about the order and will not be able to give a refund. I tried to open a dispute on AliExpress but I could not find my order since I ordered on Neonbite's website.

Please tell me how I can get a refund!

Thank you.

Package Returned or still shipping to me? (1 reply)

Tracking Number: LM805633664CN
did my Package get Returned or still shipping to me?
it says security return

Answer This Question

'Questions and Answers' opens during working days(from Monday-Friday). You are not allowed to post or reply questions now. Thank you for your cooperation.
Thank you!Your answer has been posted successfully!