there is no information update regarding 2 parcels
Asked by Ivan |
0
2 of my parcels are not tracked. there has been no update regarding one for almost 20 days, the second parcel should have been delivered on April 1 and there is still no information
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1 Answer(s)
If you couldn't get them for over two months, they may be lost. Please contact the sender directly to request the refund/reshipment in time. The seller will initiate a claim to investigate this lost issue with China courier. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.