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The tracking number got expired when the product hasn't reached me.

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The tracking number i was given by the seller is: RV370464468CN.
And it got expired when it was still in transit. How can i get the device i bought to get to me, here is Rwanda

Thanks!

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1 Answer(s)

user
Hi Frank,

You couldn't receive it. According to the latest tracking information, it will be returned back to the seller. It has been returned back to Xinxiang City where the seller is located dince May 21. It will be delivered to the seller later. You need to contact the seller to give you a solution (refund you or send it again to you) as soon as possible.

Number: RV370464468CN
Package status: Expired
Country: China -> Rwanda
2020-05-21 09:02, Xinxiang City, to reach the "New Township Package Processing Class"
2020-05-21 07:12, Leave the Zhengzhou Bus Transfer Station, next stop, "New Township Package Processing Class"
2020-05-21 04:24, Arriving at Zhengzhou Bus Transfer Station
2020-05-21 03:45, Zhengzhou City, leaving the Zhengzhou International Processing Center, the next stop "Zhengzhou Bus Transfer Station" (via transfer)
2020-05-19 08:19, Zhengzhou, sent to import customs.
2020-05-19 06:14, Zhengzhou City, arrived at Zhengzhou International Processing Center (via transfer)
2020-05-18 23:25, Leaving the Zhengzhou Bus Transfer Station, the next stop, Zhengzhou International Processing Center
2020-05-18 22:22, Arriving at Zhengzhou Bus Transfer Station
2020-05-18 08:15, Beijing, leaving the Beijing International Mail Transfer Department, the next stop "Zhengzhou Bus Transfer Station" (via transfer)
2020-05-17 13:20, Beijing, import customs release.
2020-05-16 12:53, Beijing, "Beijing International Mail Processing Center" return, note: security return.
2020-05-13 17:35, Beijing, "Beijing International Mail Exchange Station" returned.
2020-05-13 17:31, Beijing, has been handed over to the airline transport.
2020-03-25 14:30, Beijing, "Beijing International Mail Processing Center" has been exported straight seal.
2020-03-25 05:59, Beijing, arriving at the Beijing International Mail Transit Department (via transfer)
2020-03-24 17:54, Zhengzhou City, leaving the Zhengzhou Bus Transfer Station, the next stop ,Beijing International Mail Transfer Department( via transfer)
2020-03-24 17:52, Zhengzhou City, arriving at Zhengzhou Bus Transfer Station (via transfer)
2020-03-22 10:15, Xinxiang City, leaving the "New Township City Delivery Division Of the International Small Package Investment Department", the next stop "Zhengzhou International Mail Exchange Bureau"
2020-03-21 13:06, Xinxiang City, "New Township City Delivery Division of the International Small Package Investment Department" has received

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