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The parcel does not go to the recipient. Delay at Customs

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Hello! I sent a package from Russia to China. The things that are in it do not require payment. I just need to pass them to the recipient. My departure number is CL103433269RU. At the moment it is at the customs office in Guangzhou. Please let us know when the package will be sent to the recipient.

3 Answer(s)

user
Hi Anna Efanova,

It's waiting for the recipient to submit the invoice to the customs now. If he/she doesn't submit, it couldn't be released.

Number: CL103433269RU
Package status: In transit
Country: Russian Federation -> China
2023-06-13 02:56 China, CNCANA CNCANA, Retained by customs, Ivoice missing/ inappropriate
2023-06-11 08:53 China, CNCANA CNCANA, Handed over to customs
2023-06-11 08:41 China, 51040034 51040034, Processing, Arrival at inward office of exchange
2023-06-08 20:46 China, CNSHAA CNSHAA, Import of international mail
2023-06-07 12:17 Russian Federation, RUMOWG, Processing of international mail, Forwarded to the carrier
2023-06-07 09:17 Russian Federation, Processing of international mail, Forwarded to the carrier
2023-06-05 22:59 Russian Federation, Moskva-Kazanskij Vkz. PZhDP MMPO Cex Obmena 102902, Export of international mail
2023-06-04 23:01 Russian Federation, Moskva-Kazanskij Vkz. PZhDP MMPO Pi-30 102901, Customs clearance, Released by custom house
2023-06-04 23:01 Russian Federation, Moskva-Kazanskij Vkz. PZhDP MMPO Pi-30 102901, Handed over to customs
2023-06-04 20:41 Russian Federation, Moskva-Kazanskij Vkz. PZhDP MMPO Pi-30 102901, Processing, Arrival at transit office of exchange
2023-06-04 19:01 Russian Federation, Moskva-Kazanskij Vkz. PZhDP MMPO 102900, Processing, Arrival at inward office of exchange
2023-06-04 17:19 Russian Federation, Moskva-Kazanskij Vokzal PZhDP 102000, Processing, Departure from inward office of exchange
2023-06-04 17:13 Russian Federation, Moskva-Kazanskij Vokzal PZhDP 102000, Processing, Arrival at inward office of exchange
2023-06-04 14:41 Russian Federation, Moskovskij ASC 140960, Processing, Departure from inward office of exchange
2023-06-04 12:10 Russian Federation, Moskovskij ASC 140960, Processing, Arrival at inward office of exchange
2023-06-04 08:22 Russian Federation, My`tishhi SC 141027, Processing, Departure from inward office of exchange
2023-06-03 10:32 Russian Federation, My`tishhi SC Cex Obrab. Posy`lochnoj I Straxovoj Pochty` 141948, Processing, Sorting
2023-06-03 10:00 Russian Federation, My`tishhi SC 141027, Processing, Arrival at inward office of exchange
2023-06-02 21:50 Russian Federation, Ximki 2 141402, Processing, Departed from origin facility
2023-06-02 21:21 Russian Federation, Ximki 2 141402, Acceptance, Simplified prefilled
2023-06-02 16:21 Russian Federation, Ximki 1 141401, Identifier assignment
user
But this is not a purchase. I'm just sending stuff to my friend in China. Without money. That's why I didn't specify the price in the declaration.
Can you give me a phone number in China for my friend to contact you and explain the situation?
user
These things were not in China. These are my things and Russia's. They were not purchased in China, so the recipient cannot provide documents for them. I ask you to deliver the package to the address please

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