The package is shown as delivered but I did not receive it
Asked by Helene Richter-Trummer |
0
My package with the Trackingnunber: AM076446040CN is shown as dilivered, but I did not receive it. Can you please give me the name of the transport company here in Portugal? The local Postoffice does not have the tracking number in the system. Without knowing the transport company here (in Portugal) I cannot find out, where my package stayed.
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1 Answer(s)
If you don't get it, you need to contact the seller to ask for the new tracking number in Portugal. Then, use the number to check with your local post courier about the address they delivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.