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The package appears as delivered, but I haven't received it

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"The package appears as delivered, but I haven't received it. Can you help me?"
PTYF1000196503

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1 Answer(s)

user
Hi Giulia,

It's shipped by Yifei International Freight Forwarding Co., Ltd. (亿飞国际货运代理有限公司). If you don't receive it, you need to contact the seller to reflect the problem and require the seller to contact the courier to check it for you.

Order number: PTYF1000196503
Package status: Successfully received (26 days)
Country: China -> Italy
2024-10-15 10:07 Package delivered
2024-10-14 18:33 out of Delivery
2024-10-11 10:54 Awaiting for transit to final delivery office
2024-10-08 12:31 The goods have been handed over to the final carrier
2024-10-06 07:45 Ready to Ship
2024-10-04 14:17 Released from customs
2024-10-03 19:25 Item start customs clearance
2024-09-30 08:21 Shipment arrived at airport
2024-09-28 15:43 Transit station in transit
2024-09-26 15:54 Shipment departed from airport
2024-09-24 10:10 Shipment outbound in sorting center
2024-09-23 15:15 Shipment departed from facility
2024-09-22 11:03 SHANGHAI, Shipment operation completed
2024-09-21 13:53 shanghai, Picking the operating point
2024-09-20 21:51 shanghai, Processing at sorting center, Carrier note: Inbound in sorting center
2024-09-20 11:28 SHANGHAI, Shipment arrived at facility
2024-09-19 17:03 Shipment information received

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