The import customs keep it for inspection
Asked by Goodluck |
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On the tracking site, it says the import customs keep my package for inspection. Firstly, I don't know the specific country my package is in secondly, Does this mean I would not get the package? And lastly, if I would get the package when would it arrive??
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3 Answer(s)
Goodluck
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It said it was delivered today, but I've been at home all day and I didn't get the package, it never came to my door, I never received it but it says delivered.
Daisy
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Hi Goodluck,
If it's delivered but you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require the courier to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.
If it's delivered but you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require the courier to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.
If there is no problem for it, it will be passed the inspection fianally. You'd better wait for more days to see. If it's stuck for over 15 days, you'd better contact your seller to get a solution in time.