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The company I bought product from refuses to tell me the shipping carrier.

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I have been lied to over and over again by the company I ordered product from. They claim product was delivered, but it hasn't. They refuse to tell me the shipping carrier. They reply with auto replies that say I need to check with the US postal service to get my delivery. The product is over 400lbs and the US postal service does not handle anything over 70 lbs.
I need to know IMMEDIATELY who the shipping company is and where my product is. The tracking number given from the day of purchase is. UJ506202565CN.
PLEASE FIND MY SHIPMENT AS SOON AS POSSIBLE. MY GRANDPA'S ASHES ARE ENCLOSED.

CRITICAL. CRITICAL. CRITICAL

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2 Answer(s)

user
Hi Tony,

It's sent by China Post when it's in China. When it arrives in the US, it will be handed over to USPS and USPS will deliver it to you. It has been stuck at the US second processing center since July 4. To my experience, if it couldn't be delivered within 10 days after it's there, it will be returned back or still stuck there. You'd better contact the seller or USPS to reflect the problem and give you a solution as soon as possible.

Number: UJ506202565CN
Package status: In transit
Country: China -> United States
2020-07-04 17:34, United States, to the United States secondary processing center.
2020-07-04 17:34, United States, arriving outside the transfer.
2020-06-22 08:30, Guangzhou, airlines start shipping.
2020-06-22 05:05, Guangzhou, has been handed over to the airline transport.
2020-06-22 05:05, Guangzhou, has been handed over to the airline transport.
2020-06-22 04:15, Guangzhou City, leaving the Guangzhou International Center, the next stop "Guangzhou International Exchange Station" (via transfer)
2020-06-21 22:05, Guangzhou City, arriving at the Guangzhou International Center (via transfer)
2020-06-21 20:28, Dongguan City, plans to hand over to the airline transport.
2020-06-21 19:34, Dongguan City, leave the Dongguan International Exchange Bureau and Exchange Station, the next stop "Guangzhou International Center"
2020-06-21 16:31, Dongguan City, "Dongguan International Exchange Bureau and exchange station" has been exported to the direct seal.
2020-06-21 16:31, Dongguan City, "Dongguan International Exchange Bureau and Exchange Station" return, note: security return.
2020-06-20 18:44, Dongguan City, has been handed over to the airline transport.
2020-06-20 13:44, Dongguan City, "Dongguan International Exchange Bureau and exchange station" has been exported to the direct seal.
2020-06-19 20:30, Dongguan City, arrived at the Dongguan International Exchange Bureau and Exchange Station
2020-06-19 20:29, Dongguan City, leave the "package express bulk business back support class", the next stop "Dongguan International"
2020-06-19 15:09, Dongguan City, "package express bulk business department back stage support class" has received
user
How many times do I have to explain to you that the USPS does NOT handle any freight over 70lbs and the tool Cabinet Mobile workbench I ordered weighs 400lbs.

I have never received a straight answer.

My complete and accurate address was given for the order as well as my phone number. I am home every day. Why can't you track this package? The USPS does not use this tracking number format and does not handle freight of this weight. I've spoken to them already. Please find my freight!!!! UJ506202565CN

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