Hi Michelle Laudien,

It's shipped by Shun You Logisitcs (顺友物流). Tracking information shows it's stuck at the facility of South Africa. In this case, you need to contact the seller to reflect the problem and require the seller to contact the courier to check it for you.

Order number: SYRR001063063
Package status: In transit (45 days)
Country: China -> South Africa
2025-02-12 10:34 South Africa, Arrived at Facility
2025-01-31 10:38 Arrived at Destination Country Airport
2025-01-29 12:29 GMTC, Departed
2025-01-28 13:17 GMTC, Arrived
2025-01-26 13:06 Departed from Port of Origin
2025-01-25 12:03 Arrived at the Port of Origin
2025-01-24 05:00 CHINA, DONGGUAN, Departed Sunyou Facility, Carrier tracking number: LP642429843MY
2025-01-23 15:47 CHINA, GUANGZHOU, Acceptance, Sent to South Africa
2025-01-17 17:05 Pre-Shipment Info Sent to South Africa