China Post: 86 10 11185 EMS: 86 10 11183

Swimming pool

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I was mailed out my package from you guys and It went to the wrong address what should I do

2 Answer(s)

user
Hi rosariobenigno8,

In general, if it's not delivered to your address, you need to contact the seller to ask if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. If all are right, you need to contact the courier who delivered it in your country to reflect the problem and check it for you as soon as possible. The seller should give you a solution at last if you couldn't get it.
user
What is your return address for items that don't fit

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