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Stuck shipment in New York

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Tracking number: AG122618844CN
My package arrived to the US on March 13th and since March 16th it has been stuck at the same place. Can you please update me on the status?? Shipment delivery history below:

2023-03-16 11:15
NEW YORK, NY 10029, 快件到达处理中心
2023-03-16 11:04
NEW YORK, NY 10029, 快件到达处理中心
2023-03-16 08:20
NEW YORK NY DISTRIBUTION CENTER, 快件离开处理中心
2023-03-16 00:32
NEW YORK NY DISTRIBUTION CENTER, 快件到达处理中心
2023-03-15 21:49
METRO NY DISTRIBUTION CENTER, 快件离开处理中心
2023-03-15 16:12
METRO NY DISTRIBUTION CENTER, 快件到达处理中心
2023-03-15 15:12
METRO NY DISTRIBUTION CENTER, 快件到达处理中心
2023-03-13 11:05
JFK, 快件到达处理中心
2023-03-13 10:00
深圳市, 快件离开处理中心【深圳市】
2023-03-13 09:32
深圳市, 快件到达处理中心【深圳市】
2023-03-13 06:16
上海, 快件离开处理中心
2023-03-12 22:02
上海商业快件处理中心, 快件离开处理中心
2023-03-12 20:07
深圳市, 离开【香港中快项目部】,下一站【广商中心】
2023-03-12 20:02
上海商业快件处理中心, 快件到达处理中心
2023-03-12 19:02
深圳市, 【香港中快项目部】已收寄,揽投员:陈智锐,电话:13590232093

1 Answer(s)

user
Hi Gonzalo,

As it has been stuck for a long time, it may be lost. You need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Related Questions

Stuck shipment in New York (1 reply)

Tracking number: AG122618844CN
My package arrived to the US on March 13th and since March 16th it has been stuck at the same place. Can you please update me on the status?? Shipment delivery history below:

2023-03-16 11:15
NEW YORK, NY 10029, 快件到达处理中心
2023-03-16 11:04
NEW YORK, NY 10029, 快件到达处理中心
2023-03-16 08:20
NEW YORK NY DISTRIBUTION CENTER, 快件离开处理中心
2023-03-16 00:32
NEW YORK NY DISTRIBUTION CENTER, 快件到达处理中心
2023-03-15 21:49
METRO NY DISTRIBUTION CENTER, 快件离开处理中心
2023-03-15 16:12
METRO NY DISTRIBUTION CENTER, 快件到达处理中心
2023-03-15 15:12
METRO NY DISTRIBUTION CENTER, 快件到达处理中心
2023-03-13 11:05
JFK, 快件到达处理中心
2023-03-13 10:00
深圳市, 快件离开处理中心【深圳市】
2023-03-13 09:32
深圳市, 快件到达处理中心【深圳市】
2023-03-13 06:16
上海, 快件离开处理中心
2023-03-12 22:02
上海商业快件处理中心, 快件离开处理中心
2023-03-12 20:07
深圳市, 离开【香港中快项目部】,下一站【广商中心】
2023-03-12 20:02
上海商业快件处理中心, 快件到达处理中心
2023-03-12 19:02
深圳市, 【香港中快项目部】已收寄,揽投员:陈智锐,电话:13590232093

Stuck in transit (1 reply)

My order number is SF1127355518540 & it’s been stuck on Shipment loaded at 【Hangzhou Xiaoshan Distribution Center 2】, prepare to send to 【America New York Gateway】

& I want to know why

SF6043126330564 is stuck, oh no (1 reply)

so uh, my package has been stuck for over 24 hours at "Shipment loaded at Shipment loaded at 【Hangzhou Xiaoshan Distribution Center 2】,prepare to send to America New York Gateway" and has not come since. i ordered this a couple days ago, and got several updates per day. i ordered express order, so it souldve been 10 days tops, but its getting close.

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