Stuck Package for 3 months
Asked by wolfgirl94 |
0
Hi,
LZ765774131CN my package shows its been stuck in customs for nearly 4 months now. How concerned should i be?
LZ765774131CN my package shows its been stuck in customs for nearly 4 months now. How concerned should i be?
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4 Answer(s)
wolfgirl94
Reply
0
Hi thank you for your reply.
So the company no longer exists and the website is not longer available to find contact info. what can i do in this case?
So the company no longer exists and the website is not longer available to find contact info. what can i do in this case?
Daisy
Reply
0
Hi wolfgirl94,
You can only try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.
You can only try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.
wolfgirl94
Reply
0
So literally there is nothing that can be done?
My bank wont do a refund as it has been dispatched and until i get confirmation that i will not be receiving the package they will not process. The website/company i bought from no longer exists no contact numbers or anything.
Is there not place i can email regarding this?
My bank wont do a refund as it has been dispatched and until i get confirmation that i will not be receiving the package they will not process. The website/company i bought from no longer exists no contact numbers or anything.
Is there not place i can email regarding this?
It couldn't pass the customs check and is still stuck at the customs now. You need to contact the seller to reflect the problem and get a solution as soon as possible.
Number: LZ765774131CN
Package status: Expired
Country: China -> United Kingdom
2021-04-03 17:53 Taiyuan City, export customs / retention pending inspection
2021-04-03 08:21 Taiyuan City, sent to the export customs
2021-04-02 17:54 Taiyuan City, leave Taiyuan City Delivery Division International Marketing Center, next stop Taiyuan City
2021-04-02 17:42 Taiyuan City, Taiyuan City Delivery Division International Marketing Center has received, solicitor: Zhang Xiuming, telephone: 18534636100, affected by the outbreak, overseas postal processing capacity is insufficient, mail delivery time limit will be extended