hi, my package EB714166018CN to Italy has been stuck in guanzhou, received by sorting center (GuangDongShengGuangZhouShi 51040034) since March 5, an other tracking says ‘airline departure’ on March 13.
I’ve had no updates in over two months, the seller just tells me ‘it’s in transit’.. could you please tell me something more? where’s my package? is such a delay normal even with the coronavirus issues? will I receive it? is it lost? what I should do?

thank you very luck in advance!

Package stuck for more than 2 months, what happened? Anymore updates please? Thank u CY002901458CN. Big ydelay of packages, need a estimate of delivery time plrase

I ordered a package on November 12, 2023. It has been 2 months and the seller keeps telling me not to worry and my package is in route with post office yet there is no update to tracking or evidence of this. Where is my package