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Stuck in Shenzhen Customs for 2 months

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I sent a package back to Shenzhen as a return since it was the incorrect item. Since July 30, the package tracking has said it is in customs. The tracking number is LH142538005US
I have received no updates and the company has told me they still have not received it.

1 Answer(s)

user
Hi Nick,

It's stuck at the customs now. It should be waiting for the receiver in China to declare to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check.

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