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stuck in customs

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why is this stuck in customs it doesn’t say enough details

Your parcel: EK683251677GB

Item tracking history
Date Time Location Tracking event
2/9/2024 15:05
Delivery Agent - BEIJING - PTT…+Delivery Agent - BEIJING - PTT
Held at Customs - incorrect documents
2/9/2024 12:45
Delivery Agent - EMSEVT SHENZHEN EMS…+Delivery Agent - EMSEVT SHENZHEN EMS
Awaiting Customs clearance
31/8/2024 16:11
Delivery Agent - GUANGZHOU - PTT…+Delivery Agent - GUANGZHOU - PTT
Arrived in destination country
29/8/2024 19:15 International Hub Exported from the UK
28/8/2024 20:59 International Hub Prepared for export
28/8/2024 1:11 International Hub Sorted for export
27/8/2024 21:16 National Hub Sorted
27/8/2024 12:16 Hereford Depot On route to hub
27/8/2024 10:04 Hereford Depot Collected

0 Answer(s)

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