Stuck at "Received by carrier"

Asked by Uginia | 12/4/2020 12:34:11 AM

EV944124326CN
It has been two weeks now. Ordered from taobao. Stuck at "Received by carrier" since the 17th of Nov. (Says it on taobao app). Should I be worried?

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1 Answer(s)

Daisy | 12/6/2020 7:58:50 PM Reply

Hi Uginia,

It was delivered by airline on Nov.17 and usually takes about 20-40 days to have update showing it arrives in Canada after it was delivered by airline. You'd better wait for more days to get update. If there is no update in two months, you need to contact the seller to get a solution as soon as possible.

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