Stuck at handed over to the carrier transport

Asked by merencio | 1/18/2021 1:23:27 AM

RE172942205CN it's the tracking number, the message is stuck displaying for days

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

I sent the package back to China and it's stuck at the customs. What should I do?

What Are the Reasons That Cause the Loss of Parcels?

1 Answer(s)

Daisy | 1/19/2021 6:48:49 AM Reply

Hi merencio,

It was handed over to the carrier transport on Jan.10 and usually takes about 30-60 days to have update showing it arrives in Portugal after it was handed over to the carrier transport. You'd better wait for more days to get update. If there is no update in two months, you need to contact the seller to get a solution as soon as possible.

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