stuck at customs

Asked by JRS | 1/25/2021 12:16:33 AM

package at customs according to usps. but sender thinks delivered so no refund!!! can i get my package or a refund please?? its been since july!!!!
UJ352938391CN is tracking

someone please help!! i have been very patient and kind and noone seems to be able to help me

You may get the answer from the following articles:

I sent the package back to China and it's stuck at the customs. What should I do?

Why is my package stuck in transit for so long?

What Are the Reasons That Cause the Loss of Parcels?

1 Answer(s)

Daisy | 1/26/2021 5:47:24 AM Reply

Hi JRS,

It has been stuck at the US second processing center since July 1. To my experience, if it couldn't be delivered within ten days after it's there, it will be returned back or still stuck there. This may be caused due to the address problem. You'd better contact the seller to reflect the problem and get a solution as soon as possible. If the seller doesn't refund you, try to contact your bank or visa company to ask for a charge back.

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