China Post: 86 10 11185 EMS: 86 10 11183

Stored for a long time at [Shenzhen International Mail Processing Center].

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About the tracking number RX114987445JP.
2021-10-10 20:17 Shenzhen City, Import and Customs
2021-10-11 15:49 Shenzhen City, regular report
2021-11-20 14:18 Shenzhen City, Remote [Shenzhen International Postal Processing Center], Next Station [Guangzhou International Postal Processing Center] (Economic Transition)
You can confirm that it has been stored for a long time at customs.
During this time, delivery was delayed.
Did you contact the delivery phone number: 13428744986 by short mail?
Do you have that record?

You may get the answer from the following articles:

5 Answer(s)

user
Hi,

According to the tracking information, it was returned back to the sender on Dec.20.

Number: RX114987445JP
Package status: Alert
Country: Japan -> China
2021-12-20 10:22 GUMMA, GUMMA, 370-3599, Final delivery
2021-12-20 06:05 GUMMA, GUMMA, 370-3599, Processing at delivery Post Office
2021-12-18 00:00 KANAGAWA, KAWASAKIHIGASHI, 219-8799, Return to sender
2021-12-18 13:18 KANAGAWA, KAWASAKIHIGASHI, 219-8799, Arrival at inward office of exchange
2021-11-24 13:19 CHINA, Import stopped
2021-10-10 20:17 CHINA, SHENZHEN, Item presented to import Customs
2021-10-10 20:00 CHINA, Item into sorting centre
2021-10-03 14:26 CHINA, GUANGZHOU, Departure from inward office of exchange
2021-10-03 10:20 CHINA, GUANGZHOU, Arrival at inward office of exchange
2021-10-01 15:20 TOKYO, TOKYO INT, 138-8799, Dispatch from outward office of exchange
2021-10-01 03:43 TOKYO, TOKYO INT, 138-8799, Arrival at outward office of exchange
2021-09-30 13:56 GUMMA, GUMMA, 370-3599, Posting/Collection
user
What I want to know is:
During long-term storage at customs,
Delivery phone number: To the delivery address of 13428744986
① Did you contact us by short mail?
② Do you have the record?
In Japan, customs will contact the delivery address in such cases.
Please investigate.
user
What I want to know is:
During long-term storage at customs,
Delivery phone number: To the delivery address of 13428744986
① Did you contact us by short mail?
② Do you have the record?
In Japan, customs will contact the delivery address in such cases.
Please investigate.
user
Hi e-smaile-shop [ Kazumi Nagai ],

It seems that the receiver in China didn't declare to the customs. The courier usually send the notice to the receiver. You need to contact the receiver to check.
user
Is [receiver] the person at the delivery address?
Does that mean you contacted the delivery address 13428744986 but didn't answer the phone?
Or does the person at the delivery address have to contact customs in such cases?
The person at the delivery address says he hasn't been contacted.

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