Status Update

Asked by Tam | 6/3/2020 6:20:35 AM

My package has been stuck in Dongguan with message planned to deliver air transport since 5/22. What does this mean and how long will it be in this status? My tracking number is UJ389454003.

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Why is my package stuck in transit for so long?

1 Answer(s)

Daisy | 6/7/2020 5:50:30 AM Reply

Hi Tam,

It usually takes about 7 - 15 days to leave China after it was planned to deliver air transport. It takes about 30-60 days to have update showing it arrives in the USA after it was was planned to deliver air transport. You'd better wait for more days to get update. If there is no update in two months, you need to contact the seller to get a solution as soon as possible.

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