Status shows 'Successfully Delivered' but I did not receive it

Asked by Gurbachan | 9/2/2021 8:24:58 PM

My tracking number is AQ525247468CN. Your tracking page shows that the parcel is delivered but I have not received it. There is also no note in my post box. I have checked with neighbours but nothing. Please check what happened to the delivery. Thank you.

You may get the answer from the following articles:

Why Do I Receive A Package from China That I Didn't Order?

How long does it take to ship via China Post?

1 Answer(s)

Daisy | 9/5/2021 1:27:06 AM Reply

Hi Gurbachan,

According to the tracking information, AQ525247468CN was delivered in Templestowe on September 2. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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