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Status Delivered but nothing

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Using your tracking system showing that AQ325083313CN and AQ325164621CN status is: duly voted
but I didn't receive any package.

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2 Answer(s)

user
Hi Malek,

If you don't get them, you need to contact the seller to reflect the problem and get a solution as soon as possible. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy them to get refund in time.
user
Thank you for your quick response. I got email from container at greenship co jp with weird attachment shtml at the same day where package stuts updated to DELIVERED:
Your parcel arrived at Emirate Post today and you are required to complete the delivery fee of 12.5 AED to complete the delivery to your home office address.
Open the attachment for further instructions.
Note: Orders that have not been paid within 1-3 business working days will be cancelled and returned to the sender.
Need assistance or have some questions? We would love to hear from you! Please call our call centre at 600900754 or share your thoughts at our Contact Us Page.
Here to help you,
Emirates Post Customer Care

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Thank yoU!

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