States arrived in us may 22?

Asked by Julie | 6/17/2020 10:13:26 PM

Ordered from One-Sync on may 11th. EMS tracking states arrived at US sorting facility May 22nd. It is June 18th and I don't have the item or further tracking. Nobody emails you back from the company I ordered from and they don't have a number listed. Only one time they emailed stating orders were delayed. They block comments (but can't block reviews) on Facebook. They lied and said items ship 3-5 days from the US which obviously is not the case. How do I figure out where it is if it's even real. Shipped with China EMS. Tracking AS661650584CN

1 Answer(s)

Daisy | 6/20/2020 4:10:26 AM Reply

Hi Julie,

It's not normal that it's still not deliverd after it arrived in the US on May 22. It may be delayed or stuck. You need to open a dispute to get refund if you couldn't get connected with the seller.

Number: AS661650584CN
Package status: In transit
Country: China -> United States
2020-05-22 20:50, United States of America, local sorting centre, arrival in the United States United States of America, local sorting center
2020-05-19 20:18, Hong Kong, Leaving Hong Kong, China
2020-05-17 19:17, Hong Kong, Arrival in Hong Kong, China
2020-05-16 16:05, Shenzhen, Leaving Shenzhen, China
2020-05-15 23:03, Shenzhen, Arrival in Shenzhen, China
2020-05-14 16:59, Zhuhai City, leaving the Zhuhai International Express Branch, the next stop "Shenzhen Post Express Limited"
2020-05-14 14:33, Zhuhai City, "Zhuhai City International Express Branch" has received

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