Hi Luca,

It's waiting for the recipient to submit declaration materials to the customs now. You need to push the receiver in China to do that. He should also have got the notice from the customs.

Order number: EW500064971IT
Package status: In transit (16 days)
Country: Italy -> China
2023-10-16 14:35 Shenzhen City, waiting for the recipient to submit declaration materials to the customs, [Shenzhen International Customs Broker], Tel: 0755-26755971
2023-10-16 14:34 Shenzhen City, the email has left [Shenzhen International Exchange Bureau, Guangdong Province] and is being sent to [Shenzhen International Customs Broker]
2023-10-16 14:29 Shenzhen City, customs clearance in progress
2023-10-15 13:09 Shenzhen City, delivered to import customs
2023-10-15 09:37 Shenzhen City, the mail arrived at [International Exchange Bureau of Shenzhen City, Guangdong Province] and will be sorted soon
2023-10-15 04:43 Guangzhou City, the email left [Guangzhou International Exchange Bureau] and is being sent to [Shenzhen International Exchange Bureau, Guangdong Province]
2023-10-14 17:18 Guangzhou City, the mail has arrived at [Guangzhou International Exchange Bureau] and will be sorted soon.
2023-10-14 15:32 Guangzhou City, the email left [Guangzhou City Jianggao Package Workshop] and is being sent to [Guangzhou City International Exchange Bureau]
2023-10-14 14:18 Guangzhou City, the mail has arrived at [Guangzhou Jianggao Package Workshop] and will be sorted soon.
2023-10-13 04:04 Beijing, the mail has left [Beijing Mail Huangcun Station] and is being sent to [Guangzhou Postal District Tangxi Transshipment General Service Workshop]
2023-10-12 05:24 Beijing, the mail has arrived at [Beijing Mail Huangcun Station] and will be sorted soon.
2023-10-12 03:27 Beijing, the mail has left [Beijing Airmail Terminal Transportation Workshop] and is being sent to [Beijing Airmail Huangcun Station]
2023-10-11 21:51 Beijing, the mail arrived at [Beijing Airmail Terminal Transportation Workshop] and will be sorted soon.
2023-10-11 21:09 Beijing, the mail has left [Beijing Airmail International Exchange Station] and is being sent to [Beijing Airmail Terminal Transportation Workshop]
2023-10-11 20:48 Beijing, the mail has arrived at [Beijing Airmail International Exchange Station] and will be sorted soon.
2023-10-11 17:25 Beijing, the mail has left [Beijing International Exchange Bureau] and is being sent to [Beijing Airmail International Exchange Station]
2023-10-11 17:24 Beijing, the mail has arrived at [Beijing International Exchange Bureau] and will be sorted soon.
2023-10-10 08:16 Sent to carrier
2023-10-10 04:43 Leaving the Overseas Export and Exchange Bureau (not yet arriving at China Post)
2023-10-10 04:40 Arrive at the Overseas Export and Exchange Bureau
2023-10-09 11:46 Italy, 【Italy】Received

Grazie per la risposta
La dogana cinese non mi ha mandato nessuna email. Posso sapere quale indirizzo email usare per trasmettere tale documenti? Grazie. Spedizione EW500064971IT spedizione con poste italiane e fermo alla dogana cinese, come posso sboccare.

Hi Luca,

You need to call the customs contact number 0755-26755971to check how to submit the declaration materials.