China Post: 86 10 11185 EMS: 86 10 11183

Sorted at Facility GUANGZHOU

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Hi,
My tracking number is EJ285669902AU. Send from Australia to China.

It has been stuck at sorted at facility at Guangzhou 1 month already. I hope to know how I can contact the custom to make it move again
Thank you

2 Answer(s)

user
Hi David,

It should be waiting for the receiver in China to declare to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check or call China customs service number 12360 to check.
user
How long is it gonna take for me to get my package

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Sorted at Facility GUANGZHOU (2 replies)

Hi,
My tracking number is EJ285669902AU. Send from Australia to China.

It has been stuck at sorted at facility at Guangzhou 1 month already. I hope to know how I can contact the custom to make it move again
Thank you

Package held at Customs. Addressee is no longer responding! (0 reply)

WHAT DO I DO?! The addressee refuses to respond to my requests for an update. I'm stuck!
***LH205571685US***
Destination - Sync Time: 2023-11-06 19:40:55 (GMT-05:00)
2023-09-10 09:50
Suzhou City, to be submitted to the customs declaration materials, [Suzhou International Customs Broker], Tel: 0512-67229660

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Suzhou City, the mail arrives at the [Suzhou International Processing Center] and will be sorted soon

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Suzhou City, Mail leaves [Suzhou General Service Workshop] and is being sent to [Suzhou International Processing Center]

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Nanjing, the mail leaves the Dongyangfang Mail Processing Center of the Nanjing Postal District Center of the Jiangsu Provincial Mail and Delivery Division, and is being sent to the [Suzhou General Service Workshop]

2023-09-07 02:24
Nanjing, the mail arrives at the Dongyangfang Mail Processing Center, Nanjing Postal District Center, Jiangsu Provincial Mail Division, and will be sorted soon

2023-09-06 01:00
Guangzhou, mail leaves [Guangzhou Aviation Center] and is being sent to [Jiangsu Provincial Mail Division Nanjing Post District Center Dongyangfang Mail Processing Center]

2023-09-05 21:47
Guangzhou, the mail arrives at the [Guangzhou Aviation Center] and is about to be sorted

2023-09-05 16:35
Guangzhou, mail leaves [Guangzhou International Exchange Bureau] and is being sent to [Guangzhou Aviation Center]

2023-09-05 15:43
Guangzhou, the mail arrives at the [Guangzhou International Exchange Bureau] and will be sorted soon

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2023-08-30 17:54
Departure from Overseas Export Exchange Bureau (not yet arrived at China Post)

2023-08-30 09:05
Arrive at the Overseas Export Exchange Bureau

2023-08-28 12:14
United States, [United States] Received

Origin - Sync Time: 2023-11-06 19:40:56 (GMT-05:00)
2023-09-08 13:11
CHINA,SUZHOU, Held in Customs -> Your item is being held in Customs at 1:11 pm on September 8, 2023 in SUZHOU, CHINA.

2023-09-08 07:47
CHINA, Customs Clearance

2023-09-08 07:47
CHINA, Arrived at Facility

2023-09-05 00:59
CHINA, Customs Clearance

2023-09-05 00:33
CHINA, Processed Through Facility

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2023-09-04 09:12
CHINA,GUANGZHOU, Departed

2023-08-30 17:54
MIAMI FL INTERNATIONAL DISTRIBUTION CENTER, Processed Through USPS Regional Facility

2023-08-30 09:05
UNITED STATES,MIAMI FL INTERNATIONAL DISTRIBUTION CENTER, Arrived at USPS Regional Facility

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MIAMI FL INTERNATIONAL DISTRIBUTION CENTER, Arrived at USPS Regional Facility

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SEMINOLE-ORLANDO FL DISTRIBUTION CENTER, Departed USPS Regional Facility

2023-08-29 20:14
SEMINOLE-ORLANDO FL DISTRIBUTION CENTER, Arrived at USPS Regional Facility

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Package held at Customs. Addressee is no longer responding! (0 reply)

WHAT DO I DO?! The addressee refuses to respond to my requests for an update. I'm stuck!
Destination - Sync Time: 2023-11-06 19:40:55 (GMT-05:00)
2023-09-10 09:50
Suzhou City, to be submitted to the customs declaration materials, [Suzhou International Customs Broker], Tel: 0512-67229660

2023-09-08 13:17
Suzhou City, the mail leaves [Suzhou International Processing Center] and is being sent to [Suzhou International Customs Broker]

2023-09-08 13:11
Suzhou City, customs clearance

2023-09-08 07:47
Suzhou City, sent to the import customs

2023-09-07 21:31
Suzhou City, the mail arrives at the [Suzhou International Processing Center] and will be sorted soon

2023-09-07 21:11
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Suzhou City, the mail arrives at [Suzhou General Service Workshop] and is about to be sorted

2023-09-07 05:10
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2023-09-07 02:24
Nanjing, the mail arrives at the Dongyangfang Mail Processing Center, Nanjing Postal District Center, Jiangsu Provincial Mail Division, and will be sorted soon

2023-09-06 01:00
Guangzhou, mail leaves [Guangzhou Aviation Center] and is being sent to [Jiangsu Provincial Mail Division Nanjing Post District Center Dongyangfang Mail Processing Center]

2023-09-05 21:47
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2023-09-05 16:35
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2023-09-05 15:43
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2023-08-30 17:54
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2023-08-28 12:14
United States, [United States] Received

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2023-09-08 07:47
CHINA, Arrived at Facility

2023-09-05 00:59
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2023-09-05 00:33
CHINA, Processed Through Facility

2023-09-04 10:30
CHINA,GUANGZHOU, Departed

2023-09-04 09:12
CHINA,GUANGZHOU, Departed

2023-08-30 17:54
MIAMI FL INTERNATIONAL DISTRIBUTION CENTER, Processed Through USPS Regional Facility

2023-08-30 09:05
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2023-08-29 20:14
SEMINOLE-ORLANDO FL DISTRIBUTION CENTER, Arrived at USPS Regional Facility

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