Solve the problem of losing your package without receiving it

Asked by MANCHHUN SOKLEAP | 8/2/2021 8:18:15 AM

Here is my product code (UQ963293945CN) I lost it 8 months ago without any contact, what is the problem or is there a solution for me? Please help solve it.

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

How do I track a package from China?

Why can't I track my China Post package?

1 Answer(s)

Daisy | 8/3/2021 8:55:46 PM Reply

Hi MANCHHUN SOKLEAP,

It's sent by using China Post Ordinary Small Packet Plus which is a cheap service of China Post. China Post doesn't provide tracking service for it after it arrives in Cambodia. So, you can't get more update after Dec.2, 2020. It usually takes about 60-90 days to be delivered. As it has been over 8 months, it must be lost. You need to contact the seller to give you a solution as soon as possible.

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