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Shows delivered but not received

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I had a parcel from China Post tracking number AM572646146CN which shows delivered in UK but receved by me.Can you tell me which carrier you use in UK, Royal Mail have not heard of it.

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LZ588792186CN
From China to Germany
System Shows "Item presented to customs". Also " customs process finished".
After that your tracking shows "Delivered", but that is wrong. I was at home and nobody delivered any package! Also no further information received.
Would you please be so kind to check where my package is and at which address it was delivered and who did sign? Since weeks nothing changes at your tracking Information Thanks


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