Shows delivered but did not get it.

Asked by Diane Wilbern | 11/22/2024 10:47:07 PM

AM585762790CN This is the tracking from China Post. Shows delivered but did not get it. I need to file a claim because I think it is insured...

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How long does it take to ship via China Post?

1 Answer(s)

Daisy | 11/25/2024 2:28:46 AM Reply

Hi Diane Wilbern,

It was delivered on Nov. 19. If you don't receive it, try to contact the seller to check it for you. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply, it may be a scam. We have found many seller uses china post parcel to ship some junk to another address. The shipping is real, but the parcel does not contain the goods you purchased and the parcel address is not even to your address either. You need to call your bank and report fraud asap.

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